One system from the first enquiry to the final payment.
For any business that runs on jobs and follow ups. Everything talks to everything else, so nothing relies on someone remembering.
The pieces, and what each one does.
I build only what your business needs, and add the next piece when the first one has earned its place.
Enquiry capture and site chat
An assistant on your site that answers in seconds, asks the right questions and hands you a clean enquiry with the postcode, the job and photos.
Quote pages
A page, not a PDF. The customer sees one clear price and what is included, and accepts with one tap from their phone.
Invoicing and payments
The deposit invoice goes out the moment a quote is accepted. Nothing finished is left unbilled.
Jobs and scheduling
Every job from accepted quote to completion in one place, with the right detail for the right person.
Follow ups and reminders
The next step is queued the moment a quote goes out. Quiet customers get a nudge without anyone having to remember.
Daily reporting
A short report at the end of each day, so you can read where the business stands in a minute.
Team access
Each person sees only what they need. Office, site and owner each get their own view.
Connected to what you use
I connect to the tools you already have where I can, so there is no extra screen to check.
What changes on a normal Tuesday.
Enquiries arrive on the phone, WhatsApp, email and the website form. Quotes live in someone's head or a PDF in a folder. Invoices go out when there is time. Nobody is sure what is owed.
Every enquiry lands in one place and gets a reply. Quotes go out as a page and are accepted on a phone. Deposit invoices send themselves. A short report tells you the state of play each evening.
Systems that run in real businesses.
Everything on this page runs in Lanaway Electrical, my own firm, every day. I describe what I build and what it does. Client names stay private unless the client says yes.
A site assistant that answers out of hours and hands over a clean enquiry.
Quote pages accepted from a phone, with the deposit invoice sent automatically.
Jobs, money and a daily report in one place, with each person seeing only what they need.
Start small, prove it, then grow it.
Map
I map how an enquiry becomes paid work today and find where it leaks.
Build
I build the first pieces, usually the assistant and the quote page.
Test
I test it in your real flow before a customer touches it.
Grow
Once it earns its place I add the next piece, never everything at once.
Let's find where your enquiries leak.
A short call is enough to map it. I will tell you honestly what is worth building.
Or ask the assistant a question, or message me on Telegram.